Delete My Data

Last updated: April 2026 | MenuCheck AI (— menucheckai.com)

This page explains what personal data MenuCheck AI collects, how to request deletion of your data and account, and what happens after you submit a request.

            Quick summary: You can delete your account and all associated personal data at any time — either directly in the app/web profile settings, or by emailing us. Most data is permanently deleted within 7–30 days.
        

1. Data We Collect

Data Type	Examples	Purpose
Account data	Email address, display name, password hash	Authentication, account management
Profile data	Dietary preferences (halal, vegan, etc.)	Personalised search results
Activity data	Favourited restaurants, survey answers (confidence scores)	Features, community dietary scores
Location data	Approximate GPS coordinates at search time	Nearby restaurant search only — not stored persistently
Device / session data	Session tokens, browser/app type	Security, session management
Communication data	Emails sent to support	Support, legal compliance

We do not sell personal data to third parties. For full details see our Privacy Policy.

2. How to Delete Your Data

Option A — Delete directly in the app or website (instant)

Mobile app: Profile tab → Settings → Delete Account

Website (logged in): Profile → Delete Account, or use the red form above if you are signed in.

Deletion begins immediately upon confirmation. Your account is deactivated instantly and data is purged within 30 days.

Option B — Email request

Send an email to menucheckai@gmail.com with:

Subject: Data Deletion Request
The email address associated with your account
A brief statement requesting account and data deletion

We will confirm your identity and process the request within 7 days.

3. What Gets Deleted

Your account and login credentials
Email address and display name
Dietary preferences and settings
Saved / favourited restaurants
Survey responses linked to your account
Any support messages or correspondence
Session tokens and authentication data

4. What We May Retain

Some records may be retained for the legally required period even after deletion:

Transaction / payment records — retained for up to 7 years for tax and legal compliance (required by law). Payment processing is handled by Paddle; card data is never stored by us.
Aggregated, anonymised community data — survey vote counts that have already been aggregated into restaurant dietary scores are not personally identifiable and may be retained.
Fraud / abuse records — if your account was flagged for fraud or abuse, minimal records may be retained to prevent re-registration.

5. Timeline

Account deactivated: immediately upon request
Personal data purged from active databases: within 30 days
Backup systems fully cleared: within 90 days

6. Contact

If you have questions about your data or this process:

Email: menucheckai@gmail.com
Privacy Policy: menucheckai.com/privacy
Terms of Service: menucheckai.com/terms

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